Your own database
A Postgres database that holds only your company's data, with backups you can take with you.
Warehouse software for Shopify brands
Run your Shopify warehouse from one place.
Orders, shipping, inventory, the support mailbox, supplier pickups and your team. One install that is yours. We run it for you.
What it does
Everything between the Shopify order and the carrier pickup.
Six areas. One database. One login for the whole team.
Orders and shipping
Every Shopify order, from the moment it lands to the carrier pickup.
See the detailsSupport Desk
Your customer mailbox, with the customer's orders already next to each email.
See the detailsSupplier pickups and TidyRoute
Collecting from your suppliers, with the office watching the van.
See the details
One place
The support team sees the order before they read the email.
Connect the support mailbox and every email becomes a ticket on one screen. That screen already knows the customer's Shopify orders and what the warehouse did with them.
- An email comes in. It is a ticket, with the customer's orders beside it.
- The agent sees the order. What was picked, what shipped, the tracking.
- Refund or reship from the ticket. No second system to open.
- Shopify and the warehouse update. The refund lands on Shopify. The reship joins the pick queue.
A few clicks instead of three systems. Support Desk is an add on; the base plan covers the rest.
Buy only the pieces you use
Everyone starts with the base. Add what your warehouse needs.
The base plan is the warehouse itself. The add ons are separate lines on the same invoice, switched on the month you want them. Nothing is paid for that is not used.
The base plan
Orders, inventory, shipping and the warehouse
- Orders and shipping
- Inventory
- The warehouse: bins, locations, pick lists, pack station
- Team basics, TidyChat and admin
$199a month
Support Desk
Your customer mailbox as tickets, each linked to the customer's orders.
AI assistant
Drafted replies and ticket sorting from real order data.
Time clock and payroll
Kiosk, badge and phone clock in, time off, timesheets, scoring.
Supplier pickups and TidyRoute
Pickup routes, the van on the map, invoice scans in one zip.
How it works
Three steps from signup to the first shipped order.
1
Connect Shopify
A guided page walks you through the Shopify custom app. Orders start arriving on the board as soon as it is connected.
2
Pick your add ons
The base plan covers the warehouse. Switch on Support Desk, the AI assistant, Time clock and payroll, or Supplier pickups and TidyRoute when you need them.
3
Your team adds the apps
Pickers, drivers and the floor open your install's address on their phones and add the app to the home screen. No app store. No per device setup.
Four apps, one install
Each role gets the screen it needs.
All four are installable web apps served from your own install. Nothing to publish, nothing extra to pay for.
TidyCentral
The full app on a desktop or a tablet: orders, inventory, Support Desk, team and admin.
TidyPick
Picking on a phone. Open the pick list and work through it bin by bin.
TidyRoute
The driver's app. The supplier pickup route with GPS check in, stop notes and invoice scanning.
TidyChat
Team chat on a phone, for people on the floor rather than at a desk.
One install per customer
Your data is in your install, not in a shared pool.
Every customer gets a separate deployment of the product. Nobody else's orders, users or settings live next to yours.
Your own address
Your team signs in at yourcompany.tidycentral.com, and the apps are added from that same address.
We run it for you
Hosting, the database, backups and updates are included. You connect Shopify and ship orders.
See it on your own kind of orders.
Tell us a little about your store and warehouse. We will walk you through the product.